Lecture - Caroline Fisher

Lecture on Digital transformation in government: internal change and transformed citizen-state interaction

-        The concept of digital transformation transformation, maturity models and the international status quo

-        Domains of digital innovation: internal processes, service provision, policy making and governance

-        Determinants of and barriers to digital transformation in government

Suggested readings:

-        Nathalie Haug, Sorin Dan, Ines Mergel, 2023: Digitally-induced change in the public sector: a systematic review and research agenda. Public Management Review, 26(7). https://doi.org/10.1080/14719037.2023.2234917

-        Mila Gasco-Hernandez, Greta Nasi, Maria Cucciniello, Alexander M. Hiedemann, 2022: The role of organizational capacity to foster digital transformation in local governments: The case of three European smart cities, Urban Governance; 2(2). https://doi.org/10.1016/j.ugj.2022.09.005.

-        Tim O'Reilly, 2011: Government as a Platform. Innovations: Technology, Governance, Globalization; 6(1). https://doi.org/10.1162/INOV_a_00056.